Help & Support

Is CropGIF.online really free?

Yes, absolutely! CropGIF.online is completely free to use with no hidden charges, watermarks, or usage limits. We believe in providing accessible tools for everyone.

Are my files safe and private?

Your privacy is our top priority. All GIF processing happens directly in your web browser using JavaScript. Your files are never uploaded to our servers, so only you can see them. This ensures complete privacy and faster processing.

What file formats are supported?

Currently, we support .GIF files. We're working on expanding support to other animated formats like WebP and APNG in future updates.

Is there a file size limit?

For optimal performance, we recommend GIFs under 10MB. While larger files may work, processing speed depends on your device's performance. Very large files might cause slower processing or browser memory issues.

How do I crop to a perfect circle?

After uploading your GIF, click the "Circle" button in the shape cropping section. This will automatically create a circular crop area. You can still adjust the position and size of the circle before downloading.

Can I use this on mobile devices?

Yes! CropGIF.online works on all modern browsers including mobile devices. The interface is responsive and touch-friendly for easy cropping on smartphones and tablets.

Why is my cropped GIF quality different?

We preserve the original quality as much as possible. However, GIF compression and the cropping process may slightly affect quality. For best results, start with high-quality source GIFs.

What are the social media presets for?

Our preset ratios are optimized for popular social media platforms:

• Square (1:1) - Perfect for Instagram posts and profile pictures
• Portrait (4:5) - Instagram feed posts
• Story (9:16) - Instagram and Facebook stories
• Landscape (16:9) - YouTube thumbnails and Facebook posts